FAQ PAGE

 
 

Finding Prices and How to Order
The photo below is for working with Sierra Parts. For Small Engine Parts it is about the same. You will find this at the very top of the screen when the page fully loads in either the accessory catalog or the parts catalog. Still having trouble... call Doug 612-205-3788

Free Shipping & Handling and Delivery
Free ground shipping to the Lower 48 States on orders OVER $75....  Under $75 is only $14.95 for shipping and handling
Click here for Delivery Time Chart. 

Items marked as ***special order*** will be drop shipped direct to you from the manufacturer.  

Excludes engines and oil. These items will incur an additional charge. Other oversized and heavier items might also have an additional shipping charge.

International Shipping
 
International shipping must be quoted on a order by order basis.
See Paypal for a list of the countries that Pay Pal services and that we will ship to if there are no restrictions on the item. To get an idea of the extra International shipping cost you can go to the USPS Web Site (
Click Here ) and look up your country, then guess at the weight and the insurance value in the Parcel Post Airmail non letter category then add $9.95 to cover our time to pickup the part, fill out the international paper work , and stand in line at the post office. When you order, I will send you a payment request for the difference to cover International shipping. Please make sure you have a working e-mail address with paypal.

Customs, Duties & Import Fees: Customs procedures and charges vary from country to country Boating Buddy is not responsible for any costs, delays or problems caused by shippers or customs once the shipment leaves our warehouse. All costs associated with importation are the sole responsibility of the customer and will be collected at time of customs clearance and/or upon delivery in destination country. Import costs are not included in merchandise price or shipping charges. Please check with your local officials to get a cost estimate before placing your order. If customs and duties are not paid, goods will be abandoned and no refund given.


No Tax

You  pay no sales tax, except in Minnesota. 
We are not required to collect sales and use tax on deliveries throughout the US, except  in Minnesota.


Payment Methods

All payments are with paypal. No exceptions .... 
They are very secure and easy to use. Using them gives you even more protection from identity theft. You can sign up, just click on logo below.

Sign up for PayPal and start accepting credit card payments instantly.

Cancel an order
Please email us  Click Here Most orders are shipped within a few hours after being placed. If your order has already been shipped, simply refuse the order upon delivery(does not apply to international orders).
Returns

All returned items are subject to a 20% restocking charge and you pay the return shipping. There are no returns allowed on any electronic parts or special orders and they all must be within 60 days of the ordering date.

Return Requirements

Request a return authorization Click Here
Returned products must be in brand new, mint condition and the refund is on the product cost only. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton. Please note that the warranty card must not be filled out. Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition. There are no returns allowed on any electronic parts or special orders. Returns must be received by MinnesotaMowerMan.com within 14 calendar days after email date of your RMA and within 60 days of the ordering date. 
 

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